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NHS Evidence

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Report of a National Review of NHS Health Library SErvices in England: From knowledge to health in the 21st Century.

This Review has highlighted the centrality of library, knowledge and information services within the NHS and describes four key purposes for library and knowledge service:

  1. Clinical decision making by patients, their carers as appropriate, and health professional
  2. Commissioning decision and health policy making
  3. Research
  4. Lifelong learning by health professionals.

The Report makes detailed recommendations to strengthen library/knowledge services so that they are fit for purpose for the future, and as efficient and effective as possible in making a positive impact on the health of patients and the population. A number of technical issues and implications are raised.

DOWNLOAD REVIEW REPORT

 

National Service Framework for Quality Improvement for NHS Funded Library Services in England.

The framework defines the outcomes required for library/knowledge services in England. It provides the national quality assurance framework for service improvement. The intention is thatl library/knowledge services are aligned to the business needs of the NHS and are demonstrably delivering to need and expectation.

The framework is aligned to international and national quality standards and is referenced to key NHS policy and standards including the Standards for Better Health, NHS Litigation Authority and Improving Working Lives.

The framework enables NHS organisations and service managers to develop service improvement plans. It also enables commissioners to describe what needs to be commissioned and expected performance outcomes.

DOWNLOAD FRAMEWORK

Press Release

Letter from Bernard Crump to all NHS Trust CEOs

 

Chief Knowledge Officer and Team Knowledge Officer roles

The role of the Chief Knowledge Officer

The role of the Chief Knowledge Officer - covering letter from Professor Peter Hill

The Team Knowledge Officer (TKO) role description has been developed in response to requests for further information from Trusts. It can be adapted locally to reflect the specific needs of individual teams. See also the CKO / TKO context document.

 

 

CORE TO NHS BUSINESS

Knowledge is a core function in the full range of health care services, including the provision of evidence for clinical and management decision making, support for clinical governance, information for education and lifelong learning, and information for research. This is consistent with recent reviews, such as the Tooke Review on clinical effectiveness, and the likely outcomes of the Darzi Review, as well as the pursuit of world class commissioning.

The National Library for Health was both a digital service and the network of NHS funded library/knowledge services in England. The underpinning aim of the National Library for Health and NHS Libraries was to put knowledge to work, which in turn would transform patient care and public health. This aim will be achieved by implementing the recommendations of the National Review, followed by a quality assured review, redesign and development of library services to form a modern library/knowledge service.


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